Reference

pul99 Privacy Policy For Your Account

DANA, OVO, GoPay and QRIS activity can be linked to your pul99 account, so our Privacy Policy explains what we collect, why we use it and how you…

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pul99 pul99 Privacy Policy For Your Account
DATA CONTACT

Privacy Policy Contact Paths For Account Data

A clear contact path matters when your account data or wallet record needs attention. Tell our support team which account step caused the question, such as phone verification, a QRIS reference or a DANA status that does not match your receipt. You can ask us to explain a data use, correct an inaccurate detail or direct a privacy request to the right handling team. In Denpasar and across Indonesia, include the relevant account reference so we can check the correct record.

Team online

Account questions

Send the account reference and the phone verification step connected to your Privacy Policy question. We use those details to locate the correct record without asking you to repeat unrelated account history.

Wallet records

For DANA, OVO, GoPay or QRIS questions, include the payment reference and status shown in your account. Our support path uses that context to check a receipt or explain why a record appears.

Privacy requests

Ask about access, correction, deletion or retention through the account support path. We may request account verification before discussing personal data, helping keep the request tied to its rightful account.

SECURITY PRACTICES

Six Privacy Practices Behind pul99 Access

We treat the Privacy Policy as an operating process, not a page kept apart from account activity.

Account data

We collect details needed to create and maintain your account, including contact data and verification status.

Cookie control

Cookies can keep your session active and remember selected site settings.

Device signals

A sign-in from a new phone or browser may create device security data.

Payment matching

DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity can carry references and status data.

Retention choices

Some records remain for account security, service support or legal duties after a transaction step ends.

Request handling

You can contact us about access, correction, deletion or a purpose you do not understand.

Privacy Policy Answers For Indonesian Accounts

These Privacy Policy answers address the account and payment questions we expect you to ask before opening an account. They cover the records created by phone verification, wallet references, cookies and sign-in activity. The full policy remains the main source for retention and request handling, while access depends on local law and the account details you provide.

It covers account details, phone verification, sign-in and device signals, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. It also explains purposes, retention, security controls and ways to request access or correction.

Phone verification helps us connect account access and privacy requests to the correct account. We use its status to reduce mistaken access and investigate unusual sign-ins. The Privacy Policy explains how that data is used, protected and retained for account security.

Yes. The Privacy Policy explains that DANA and QRIS activity may create payment references, status details and timestamps linked to your account. We use them to match receipts, resolve wallet questions and check account activity without treating the payment record as a general profile.

Contact our account support path and state whether you want access, correction, deletion or an explanation of a data purpose. Include the relevant account reference. We may verify your identity before responding so personal data is discussed with the rightful account holder.

Cookies can support sign-in sessions and remember selected site settings on your phone or browser. Our Privacy Policy describes those purposes and related handling. Device settings may also affect cookie storage, so your browser controls remain relevant when you access account pages.

Retention depends on the record and why we still need it for account service, security, payment checks or legal duties. The Privacy Policy explains these factors. You can contact us to ask about a specific record and whether a correction or removal request applies.

No access statement overrides local requirements. Eligibility depends on local law, and our Privacy Policy applies to data handling when an account is opened or used where local law permits. Check the access conditions shown for your location before providing account or payment details.